Hospitality & Customer Experience
Unreasonable Hospitality
– Will Guidara
The must-read that started the movement. Discover how one restaurant transformed its culture and guest experience by going above and beyond in every moment.
Be Our Guest
– The Disney Institute
Delivering Happiness
– Tony Hsieh
The story of how Zappos built a billion-dollar brand by putting culture and service first.
Leadership & Culture
Leaders Eat Last
– Simon Sinek
Why the best leaders serve their teams first—building trust, loyalty, and long-term success.
The Culture Code
– Daniel Coyle
A deep dive into how great teams build connection, psychological safety, and a sense of shared purpose.
Team of Teams
–Gen. Stanley McChrystal
Lessons from the battlefield on how adaptability and shared leadership beat rigid hierarchies in today’s fast-paced world.
Mindset, Habits & Performance
Think and Grow Rich
– Napoleon Hill
How small, consistent changes lead to massive personal and professional transformation.
What Got You Here Won’t Get You There
– Marshall Goldsmith
The career and personal blind spots that keep high achievers from moving to the next level—and how to overcome them.
Principles
– Ray Dalio
Timeless lessons from a hedge fund legend on radical truth, transparency, and building life and business systems.
Atomic Habits
– James Clear
How small, consistent changes lead to massive personal and professional transformation.
Never Split the Difference
– Chris Voss
FBI negotiation tactics that apply to business, leadership, and everyday influence.
Will It Make the Boat Go Faster?
– Ben Hunt-Davis & Harriet Beveridge
A powerful question to align goals and actions with peak performance—drawn from Olympic rowing.
The Obstacle Is the Way
– Ryan Holiday
Stoic wisdom for turning challenges into opportunities—used by athletes, CEOs, and leaders worldwide.
Willpower Doesn’t Work
– Benjamin Hardy
Environment shapes behavior. Learn how to design surroundings for success instead of relying on sheer will.
